Support
ChoreSight Support
ChoreSight is a family chore tracker for iPhone and iPad, built and published by JC Mobile App Studio LLC.
Frequently asked questions
What is ChoreSight?
ChoreSight is a household chore tracker built around accountability. A chore isn't done until someone submits a live photo of the finished work. Skipped chores turn red and lock to the top of the screen until completed, and any family member can take over an overdue chore. Parents review and approve submissions from one dashboard.
Why can't I upload a photo from my library?
By design. ChoreSight verifies chores with a live photo taken in the app, so the camera is locked to capture only and cannot pull older pictures from your camera roll. This keeps the proof honest.
How do I add family members?
The household Admin shares the 6 character join code from the Household tab. A new member installs ChoreSight, taps Join Household, and enters the code. Minor profiles can only join after the Admin grants parental consent in the Household settings.
What happens to the photos? Are they private?
Proof photos are used only to verify chores within your household and are automatically deleted from our servers 30 days after submission. We do not use analytics or advertising trackers. See the Privacy Policy for details.
What does ChoreSight Premium include?
Premium unlocks unlimited active chores, the photo Proof Feed, Household Takeover, and Apple Family Sharing. Pricing is $4.99 USD per month or $39.99 USD per year, and the annual plan includes a 7-day free trial. The free tier includes up to 10 open chores at a time with text-only completion. Premium auto-renews unless cancelled at least 24 hours before the end of the current period.
How do I manage or cancel Premium?
Premium is billed through Apple. To view, change, or cancel:
- Open the Settings app on your iPhone.
- Tap your name at the top, then tap Subscriptions.
- Select ChoreSight to change plan or cancel.
You can also visit apps.apple.com/account/subscriptions. Cancellation takes effect at the end of the current billing period.
How do I restore Premium on a new device?
Open ChoreSight, go to the paywall or Household tab, and tap Restore Purchases. Make sure you are signed in with the same Apple ID that purchased Premium.
How do I delete my account?
Open ChoreSight, go to Settings, and tap Delete Account. This permanently removes your account and profile. Proof photos are deleted automatically after 30 days.
How do I request a refund?
Refunds for App Store purchases are handled by Apple, not the developer. Visit reportaproblem.apple.com, sign in, find the ChoreSight charge, and request a refund.
I found a bug or have a feature request.
We would love to hear it. Email contact@jcmobileappstudio.com with the subject line "Feedback" and as much detail as you can share (steps to reproduce, screenshots, device model).
Still need help?
If your question is not answered above, write in and a real person will read it. We typically respond within 1 to 2 business days, in English or Español.
Legal & policies
Privacy Policy , Terms of Use (EULA)
ChoreSight uses the standard Apple End User License Agreement. By using ChoreSight you agree to these terms.